"That's Too bad."

Tiki RV Park, St Ignace, MI.  Trish reserved a electric/water site here months ago, was told to check back to see if a full hookup site became available. 

She called 3 days ago.  "Who?  Our computer is down, can't help you now."

She called again 2 days ago.  "Who?  Oh yeah, Roberts.  Yes, we do have a full hookup drive-thru site you can have.

Pulled into the park, entered the office, old dingbat behind the counter, "Who?" 

Trish said, "I was told there was a full hookup drive-thru site for us." 

Dingbat: "That's too bad.  You're going to be in site 55.  It's a back-in"

So, here we are in site 55.  It's okay, has full hook.

RVers always prefer drive-thru sites because maneuvering into a back-in can be a bitch: trees, posts, rocks, other vehicles and RVs frequently make backing in a real challenge.

Some businesses succeed in spite of themselves - including this one.  If there were good alternatives to Tiki, I'd have told them in no uncertain terms where to shove their 'that's too bad' attitude.